ScholarChip - Solutions - Notifications and Alerts
ScholarChip
Scholar Chip - Request a DemoScholarChip K-12 Solutions
Mass notification is critical to operational efficiency and campus safety. ScholarChip’s notification service is integrated natively into the platform requiring no additional software or management tool, resulting in both lower costs and ready installation. As an integral part of the platform the system interfaces with our kiosks, while alerting all members via landlines, cell phones, text message and e-mail.

Supports Interactive Voice Response (IVR)
  • Features
  • Specifications
  • Support
  • Secure communication platform for the safety and convenience of members

  • Quick set up and maintenance

  • Interfaced with the ScholarChip Smart Contactless Card, Payment Platform and Attendance System

  • Cost efficient fee-based system

  • Interfaces with land lines, cell phones, text messaging and email

  • Interfaces with all ScholarChip devices such as Attendance Kiosks, Point-of-Sale,  digital signage and visitor management

  • Open Web Services API for interface to any standard application or database

  • Web management via the ScholarChip Management Interface
Fully outsourced and managed with zero impact on the institution’s IT staff

Interfaces with the ScholarChip Interactive Voice Response (IVR) platform via standard Voice XML API for inbound messaging

Interfaces with a wide variety of member databases such as: Oracle, SQL/Server,  DB2,  LDAP and  Active Directory
ScholarChip provides Help Desk support
Staffed by qualified support technicians with a minimum of 3 years experience in technology support, between the hours of 7 AM to 4 PM Local Time. They may be reached by dialing 877-722-2447 (877-SCC-CHIP) or by sending e-mails with specific requests to support@scholarchip.com

Remote Monitoring
Pro-active outgoing calls are initiated by the ScholarChip Help Desk staff to schools and users as a result of our extensive automated system diagnostics.

Comprehensive Support
The Management Site supports the tracking of technical issue resolution. ScholarChip provides on-site one to four hour response time for hardware service calls.

Product Warranty
All ScholarChip hardware is fully warranted (except for theft and vandalism) under the ScholarChip Maintenance Program meaning that there will always be just one known and calculable cost for budgeting.