ScholarChip provides Help Desk support
Staffed by qualified support technicians with a minimum of 3 years experience in
technology support, between the hours of 7 AM to 4 PM Local Time. They may be reached
by dialing 877-722-2447 (877-SCC-CHIP) or by sending e-mails with specific requests
to support@scholarchip.com
Remote Monitoring
Pro-active outgoing calls are initiated by the ScholarChip Help Desk staff to schools
and users as a result of our extensive automated system diagnostics.
Comprehensive Support
The Management Site supports the tracking of technical issue resolution. ScholarChip
provides on-site one to four hour response time for hardware service calls.
Product Warranty
All ScholarChip hardware is fully warranted (except for theft and vandalism) under
the ScholarChip Maintenance Program meaning that there will always be
just one known and calculable cost for budgeting.