ScholarChip provides Help Desk support
Staffed by qualified support technicians with a minimum of 3 years experience in technology support, between the hours of 7 AM to 4 PM Local Time. They may be reached by dialing 877-722-2447 (877-SCC-CHIP) or by sending e-mails with specific requests to support@scholarchip.com
 
Remote Monitoring
Proactive outgoing calls are initiated by the ScholarChip Help Desk staff to schools and users as a result of our extensive automated system diagnostics.
 
Comprehensive Support
The Management Site supports the tracking of technical issue resolution. ScholarChip provides on-site one to four hour response time for hardware service calls.

Product Warranty
All ScholarChip hardware is fully warranted (except for theft and vandalism) under the ScholarChip Maintenance Program meaning that there will always be just one known and calculable cost for budgeting.